Set up your account and activate Order Helper

Use the Google account assigned to your business, enter the activation key from your welcome email and confirm that your plan is ready.

About 5 minutes No technical setup required

The live Order Helper workspace

Before you begin

Have these four items ready

This keeps the activation process quick and avoids signing in with the wrong business account.

The welcome email sent by AIBUILDHUBS.

The activation key included in that email.

Access to the Google account that will operate Order Helper.

A current version of Chrome, Edge, Firefox or Safari.

Account activation

Activate Order Helper in five clear steps

Complete the steps in order. Your activation key only needs to be entered during the initial account setup.

Open Order Helper

Open the secure Order Helper workspace in your browser.

Open Order Helper ↗

Sign in with your assigned Google account

Select the Google account your business will use for Order Helper. Continue using the same account unless your organisation has agreed a different access arrangement with AIBUILDHUBS.

Open System actions

If the action bar is hidden, select System actions. The account and product tools will appear at the top of the workspace.

Select Enter Premium Key

Copy the full activation key from your welcome email and paste it into the activation field. Make sure there are no spaces before or after the key.

Confirm that your plan is active

Check that Order Helper shows the correct access for your account. You can now add suppliers, import products and prepare your first order.

Quick troubleshooting

If activation does not complete

Most activation issues can be resolved by checking the account and the copied key.

You cannot find the key Check the welcome email and your spam or junk folder. If it is not available, contact Support from the email address used for your purchase.

The key is not accepted Copy the complete key again and remove any space before or after it. Do not type the key manually if copying is possible.

The plan is not shown Confirm that you signed in with the Google account assigned to Order Helper. Sign out and try again with the correct account.

You still cannot continue Email Support with the sign-in email address and a screenshot of the message. Never show or send the activation key.

Need help activating your account?

Tell us what happened and include the email address used to sign in. You may attach a screenshot, but it must not contain your activation key.